Utility Billings are disbursed on the first working day of each month.  The billing entails previous month’s usage from the first day of the month to the last day of that month, inclusive.

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Commercial/Business meters are read every month.  Residential meters are read every other month.  Both Commercial and Residential customers are charged monthly base water fees, if a meter is present at the location, whether meter is active or not.  Sewer and storm sewer fees are a flat monthly rate.  Residential consumption is charged every other month.  So the usage charge, when applicable, equals 2 months consumption.

Utility bills mailed out on the first of the month are due by the 25th day of the same month. (January 1st billing is due January 25th.)

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When is the utility bill delinquent?

 

If utility payment is not received by the second month due date (January 1st bill not paid by February 25th), then the bill becomes delinquent and a $7.50 late charge is incurred.  If the bill is then not paid by the 14th on the third month (January 1st bill not paid by March 14th) then the service is disconnected and a $75 reconnect fee is incurred.  Entire balance, on the account, would then have to be paid before service is restored.